24/7 Emergency and Roadside Assistance

IDEALNET 24/7 ROADSIDE ASSISTANCE: 24 hours a day, 365 days a year

Idealease Helps Keep Your Drivers and Their Vehicles Safe on the Road

Both your drivers' well being and their loads are important to us. McCandless Idealease is proud to offer Idealnet so you can meet YOUR deadlines and keep your business running smoothly.

One call to 1-800-IDLEASE links you and your driver to our safety net of more than 430 Idealease and International® Truck dealership locations and 34,000 selected service providers across North America.

If calling to report a breakdown or in need of Roadside Assistance, please call
1-800-IDLEASE (435-3273)
 

Drivers Should Have the Following Information Ready:

• Name/Phone Number
• Idealease Unit #.
• Last 8 digits of the Truck VIN Number and Trailer Number.
• Company Name.
• Location you Rent/Lease from.
• Truck Mileage.
• Load Details (if loaded).
• Most accurate Location information
• Symptoms/Dashlights/Sounds you are experiencing.

Our specially trained service coordinators answer every call live-no frustrating prompts or recordings and they are equipped to handle any situation your driver may encounter including: full service roadside assistance, emergency fuel purchases, replacement/rental truck needs, towing, and lock-outs. Also, Idealnet partners with an industry leader to provide best-in-class service for special situations such as fuel or hazmat spill clean-up, and accident reporting.